This Policy describes how Dissent (“we” or “us”) handles information on the Dissent website and services.
The public waitlist collects email addresses for availability updates. Private services are also subject to the applicable agreement and any additional privacy notices.
1. Information from the public website
Information you choose to send
If you email us or contact us through a linked channel, we receive the contact details, message, and other information you choose to provide. Do not send passwords, API keys, or sensitive customer content through ordinary email or public contact channels.
Waitlist
When you join, we store your email address, signup time, the page you joined from, and the version of the signup notice. We use this information to send Dissent availability updates. Joining does not create a service account or subscription. Ask us to remove your email at support@dissent.works. We also use short-lived, keyed address digests and submission counts to limit abuse; the waitlist store does not retain raw IP addresses.
Technical information
Our hosting and security infrastructure may process IP address, user agent, request path, timestamp, response status, and similar network or device data needed to deliver, secure, diagnose, and prevent abuse of the site.
Cookies and analytics
We use a session cookie to keep you signed in for up to seven days and local storage to remember your appearance preference. Hosting and security systems may also use technical storage to deliver and protect the site. We do not currently use advertising cookies or third-party behavioral analytics.
2. Dissent service access
We process account and sign-in details, linked-account identifiers, the sign-in sessions and access credentials stored on your machine, settings, repository content and task context you share with us, requests and model responses, usage and diagnostic records, and support and billing information needed to provide the service.
Requests are processed by the AI providers your accounts are with and by the infrastructure used for your service. Retention, processing locations, and deletion controls depend on those providers and your agreement.
3. How we use information
We may use information to:
- deliver, secure, troubleshoot, and improve the public website;
- respond to questions, security reports, and authorized evaluation requests;
- administer separately contracted private access, support, security, and billing;
- prevent fraud, abuse, unauthorized access, and credential compromise;
- comply with law and enforce applicable agreements; and
- create aggregate or de-identified operational statistics that do not identify a person or reveal customer content.
We do not sell personal information or share it for cross-context behavioral advertising. We do not use customer content to build advertising profiles.
4. How we disclose information
We disclose information only to the following recipients, and only as reasonably necessary:
- Infrastructure and security providers that host, deliver, monitor, or protect the website;
- Model and service providers used to process requests and provide your contracted service;
- Payment and billing providers only where a separate private commercial relationship requires them; the public site has no checkout;
- Your organization and its authorized administrators for separately contracted access;
- Legal and safety recipients where reasonably necessary to comply with law, protect rights or safety, investigate abuse, or establish or defend claims; and
- Business transaction recipients in a merger, financing, acquisition, reorganization, or asset sale subject to appropriate protections.
We do not publish customer identities or use customer names or logos in marketing without permission.
5. Retention and deletion
Public-site contact and technical records are retained only as reasonably necessary for communication, security, troubleshooting, abuse prevention, legal obligations, and ordinary backup integrity. Separately contracted private records follow the applicable agreement and legal requirements.
On a verified valid request, we delete or de-identify eligible records unless retention remains necessary for security, billing, tax, legal, backup-integrity, or dispute purposes. Deletion from provider systems is subject to their policies and available controls.
6. Security
We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure. Notify us at support@dissent.works if you believe a Dissent-controlled account, credential, or site has been compromised. Do not include the credential itself.
7. International processing
Dissent and its providers may process website information in the United States and other countries where they operate. Those countries may have different data-protection laws. Where required, we use legally recognized safeguards for cross-border transfers. Any agreed data-residency commitments appear in your written agreement.
8. Your choices and rights
Depending on your location and relationship with Dissent, you may have rights to request access, correction, deletion, or portability, or to object to or restrict certain processing. Send requests to support@dissent.works. We may verify your identity and authority before acting. You may appeal a denied privacy request by replying with the subject “Privacy Appeal.”
9. Children
The site is intended for organizations and adults evaluating Dissent and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes and contact
We may update this Policy as the site, product, or law changes. We will post the revised version with a new effective date and provide additional notice where appropriate or required.
Questions and requests may be sent to support@dissent.works.